1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name

• Contact details (phone number, email address, postal address)

• Identification details (Aadhaar, PAN, etc., where applicable)

• Business information (for dealers and vendors)

b. Non-Personal Information:

• Browser type, IP address, device information

• Usage data and preferences

• Cookies and tracking technologies

2. How We Use Your Information

We use the information collected for purposes including, but not limited to:

• Providing and managing our products and services

• Communicating with you regarding orders, support, and promotional offers

• Improving our website, mobile app, and customer service

• Ensuring legal and regulatory compliance

• Conducting research and analytics

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share information with:

• Trusted third-party service providers for logistics, IT, marketing, and analytics

• Government or law enforcement agencies as required by law

• Business partners and affiliates to enhance customer service and support

4. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website or app. You can control cookie preferences through your browser settings.

6. Your Rights

You may have rights under applicable data protection laws, including:

• Access to your personal information

• Correction of inaccurate data

• Deletion of your data (where applicable)

• Objection to processing for direct marketing

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

8. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on our website with the revised effective date.